How to Ship from a Japanese Convenience Store: Step-by-Step Guide for Foreigners [2026]
7-Eleven, FamilyMart, Lawson, and PUDO lockers — everything explained in English with what to say.
Quick Answer
Shipping from a Japanese convenience store takes 5 minutes. Generate a QR code in the Mercari app, go to the store, scan at the register (7-Eleven) or machine (FamilyMart/Lawson), attach the label, and done. 7-Eleven is the easiest — no machine needed.
Which Store Works with Which Shipping Method
| Method | 7-Eleven | FamilyMart | Lawson | Post Office | PUDO |
|---|---|---|---|---|---|
| ネコポス (Nekoposu) | ✅ | ✅ | ❌ | ❌ | ❌ |
| 宅急便コンパクト (Compact) | ✅ | ✅ | ❌ | ❌ | ✅ |
| 宅急便 60〜160 (Takkyubin) | ✅ | ✅ | ❌ | ❌ | ✅ |
| ゆうパケット (Yu-Packet) | ❌ | ❌ | ✅ | ✅ | ❌ |
| ゆうパケットプラス | ❌ | ❌ | ✅ | ✅ | ❌ |
| ゆうパック (Yu-Pack) | ❌ | ❌ | ✅ | ✅ | ❌ |
7-Eleven — The Easiest Option
7-Eleven (セブンイレブン) requires no machine — just go to the cashier register. This makes it the most foreigner-friendly option.
Open the Mercari app and generate your 配送用QRコード (shipping QR code).
Go to any 7-Eleven register.
Show the QR code on your phone to the staff.
The register scans it and prints your shipping label.
Stick the label on your package and hand it to the staff.
Keep your receipt — it has the tracking number.
What to say at 7-Eleven:
メルカリの発送です
Merukari no hassou desu = "I'm shipping a Mercari item."
FamilyMart — Using the Famiポート Machine
FamilyMart has a self-service terminal called Famiポート (Famiport) near the entrance. You use it first, then go to the register.
Generate your shipping QR code in Mercari.
Find the Famiポート terminal (near the store entrance).
Tap 荷物の発送 (nimotsu no hassou = package shipping).
Tap QRコードを読み取る (scan QR code).
Hold your phone QR code up to the scanner.
Take the printed 申込券 (moushikomi-ken = application slip) — valid for 30 minutes.
Go to the register with the slip and your package.
The cashier prints your label. Attach it and hand over the package.
Lawson — Using the Loppi Machine
Lawson uses a terminal called Loppi. This is the only convenience store that supports ゆうゆうメルカリ便 (Japan Post).
Generate your shipping QR code in Mercari.
Find the Loppi terminal (usually in the middle of the store).
Tap Loppi専用コードをお持ちの方 (for those with a Loppi code).
Hold your QR code up to the scanner.
Take the printed application slip — valid for 30 minutes.
Go to the register.
The cashier gives you a shipping slip and a special transparent pouch.
Insert the slip into the pouch and attach it to your package.
Key fact about Lawson:
ゆうゆうメルカリ便 (Japan Post) = Lawson and post offices ONLY. Cannot use at 7-Eleven or FamilyMart.
PUDO Lockers — Ship Without Talking to Anyone
PUDO (プドー) is a network of automated parcel lockers by Yamato Transport. Perfect if you prefer no human interaction.
Generate your QR code in Mercari.
Find a PUDO station (train stations, supermarkets, shopping malls).
Tap 発送 (hassou = send) on the touchscreen.
Scan your QR code.
The locker door opens — put your package inside.
Close the door. Done — no label needed.
PUDO only supports らくらくメルカリ便 宅急便コンパクト and 60〜100 size. ネコポス and ゆうゆうメルカリ便 are NOT supported. Find PUDO locations at the Yamato Transport website.
Tips for Foreigners
Peak avoidance: Convenience stores get crowded 7–9am and 12–1pm. Go at off-peak hours for faster service.
Machine location: Famiポート is usually near the entrance. Loppi is usually in the center of the store.
Slip expiry: At FamilyMart and Lawson, your application slip expires in 30 minutes — go to the register immediately.
Label placement: Attach labels flat and visible. Do not fold or wrap labels under tape.
Tracking: Save your receipt. The tracking number lets you confirm delivery in the Mercari app.
Related Tools
FAQ
Q: Which convenience store is easiest for shipping?
7-Eleven (セブンイレブン) is the easiest. Show the QR code at the register and the staff handles everything. No separate machine required. FamilyMart and Lawson require operating a self-service terminal first.
Q: Do I need to speak Japanese to ship at a convenience store?
Minimal Japanese is needed. At 7-Eleven, just show your QR code and say "Merukari no hassou desu" (メルカリの発送です). At FamilyMart and Lawson, the machine interface has visual icons you can follow even without reading Japanese.
Q: What is PUDO and how does it work?
PUDO is an automated parcel locker system by Yamato Transport. Scan your QR code at the locker, put the package inside, close the door — done. No human interaction required. Available at train stations and shopping malls. Only supports らくらくメルカリ便, not ゆうゆうメルカリ便.
Q: Can I ship ゆうゆうメルカリ便 at 7-Eleven?
No. ゆうゆうメルカリ便 (Japan Post) is only available at Lawson and post offices. 7-Eleven and FamilyMart only support らくらくメルカリ便 (Yamato Transport).
Q: Are convenience stores open 24 hours for shipping?
Most 7-Eleven, FamilyMart, and Lawson locations are open 24 hours. Post offices are not — check hours at your local branch. PUDO lockers are typically available 24/7 at their locations.